VoIP is the future of business communications. Do you know why?
Most of us remember calling from a wired telephone in the past. But in recent times, with the advent of the internet, you must have noticed that landlines have started getting replaced by mobile phones.
According to Statista, household landline usage has decreased to 36.7%, while cell phone usage has climbed to 62.5%.
A similar trend can be seen in businesses where they have started using VoIP instead of Landline. With easy internet availability and reduced cost, VoIP has gained significance in the business world as an alternative to Landline.
But the most important question is whether VoIP will be able to replace Landline entirely. And if so, when? We'll try to address these issues in this blog, and you can decide for yourself whether you should switch to VoIP if your organization is still using landlines.
What is VoIP?
VoIP is a technology used to transmit voice communications and multimedia content over the internet. Unlike traditional telephones, which convert voice into signals that travel through copper wires, VoIP transforms speech into data packets that are sent over the internet.
VoIP has all the capabilities of a traditional phone line, such as call forwarding, recording, and voicemail. Aside from that, it can also give multimedia content sharing and a variety of other sophisticated calling options depending on the service provider you choose.
Advantages of using a VoIP service?
Cost
When it comes to the debate over VoIP vs. landlines, the cost is a major consideration, and VoIP emerges as the obvious winner. Reducing costs is one of the major goals of every business and shifting to cloud-based VoIP can reduce the cost of calling by 40% for local calls and 90% for international calls. If your company is heavily reliant on calling for communication, switching to VoIP might help you save money.
Remote working
The pandemic has made work-from-home a reality, and many employees are now working remotely, causing businesses to switch to VoIP from landlines owing to the ease with which VoIP can be accessed. Traditional landlines are restricted to a certain location; however, VoIP may be used from anywhere at any time with just a decent internet connection.
Scalability
Scaling a landline phone can be difficult because you'll need extra lines and phone sets to add more users and scale your business. If you're installing more phone sets, you'll also need a lot of office space, and you could even need to acquire a new office, which can be expensive. However, VoIP can easily fix this issue by allowing you to add and remove phone lines without having to purchase additional capacity.
Reliability
In VoIP, we can see better call quality than traditional landlines. But there is an opinion among some people that VoIP is not as reliable and stable as PSTN. This may be true with some VoIP service providers. But if you use a high-quality VoIP service like Falkon VoIP, you will understand that the above statement is false.
Disadvantages of Landline Phone Systems
Old technology
The world is rapidly moving away from traditional methods and toward technologically advanced solutions. As a result, being able to take a call from anywhere in the world at any time has become a business necessity. On landline phones, this is quite a difficult thing to do.
More spam calls
Landline users are more likely to receive spam calls than VoIP users. Often you will receive scam calls posing as telemarketers, health insurance agents, charity scams, or customer care scams.
Things to consider when moving to VoIP
Reliable internet connection
A broadband internet connection is crucial in getting a reliable VoIP service. It is the responsibility of the VoIP user to get a stable internet connection from a good internet service provider (ISP) to experience a quality VoIP service.
Generally, it is important to have an Internet connection with a bandwidth of at least 100kbps for a VoIP phone line. If not, contact your internet service provider and upgrade the bandwidth of your internet connection.
Equipment
If you don't have IP Phones, you'll need to get them before switching from landline networks. Most VoIP providers will provide you with a device, but some will make recommendations on models that work best with their service.
Will VoIP replace Landlines in the future?
Now comes the most important question. Will VoIP be able to completely replace Landline?
The answer is a big Yes. As with every previous technology, the transition from landline to VoIP is inevitable. Nobody would have predicted that the Typewriter would be rendered obsolete by contemporary printers and computers when it was first introduced.
However, given the current rate of technical innovation, it is not unreasonable to predict that Landline will soon be referred to in the same context as Typewriter.
By 2025, British Telcom Group plans to transition all its customers from the Public Switched Telephone Network (PSTN) to a digital network. Users of BT will have no choice but to convert to VoIP if this occurs.
As more and more telecommunications companies adopt VoIP, traditional landlines will become obsolete, and VoIP will completely replace them.
But you don’t have to wait till the year 2025 to shift to VoIP, check out Falkon VoIP now and enjoy the benefits of reduced costs and improved flexibility through our amazing VoIP platform.
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